Multi-Location Medical Front Desk Coordinator

University of Maryland Faculty Physicians; Owings Mills (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-term disability insurance

Life insurance

Paid time off

401(k) retirement plan

Job summary

Chesapeake Specialty Care, part of the University of Maryland Specialty Care Network, seeks a friendly Medical Receptionist to manage front desk duties across our four Maryland locations. This in-person, multi-site role requires strong customer service and organizational skills to ensure smooth patient flow and billing support.

The ideal candidate has at least 1 year of medical front desk experience, excellent communication, and a compassionate bedside manner.

Qualifications

• High school diploma or equivalent required.
• Medical office training or education is a plus.
• Experience in medical front desk or medical office is preferred.

Responsibilities

• Welcome patients with a friendly, professional check-in and check-out.
• Schedule appointments across four practice locations.
• Collect copays and outstanding balances.
• Assist patients with general insurance and billing questions.
• Review paperwork, referrals, and medical records for accuracy.
• Prepare patient charts and keep front desk organized.
• Rotate between office locations as needed.
• Support daily operations with a collaborative team.

Skills

Communication skills

Customer service

Teamwork

Organization

Attention to detail

Calm under pressure

Typing & scanning

Education

High school diploma

Medical office training

Job description

Chesapeake Specialty Care, part of the University of Maryland Specialty Care Network, seeks a friendly Medical Receptionist to manage front desk duties across our four Maryland locations. This in-person, multi-site role requires strong customer service and organizational skills to ensure smooth patient flow and billing support.

The ideal candidate has at least 1 year of medical front desk experience, excellent communication, and a compassionate bedside manner.