Front Desk Patient Services Specialist — Mon–Fri

Ankle & Foot Centers of America; Emory (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

401(k)

Paid holidays

Job summary

Ankle & Foot Centers of America is seeking a Front Desk/Patient Service Representative to manage clinic operations, greet patients, check in/out, verify insurance, process payments, and schedule appointments.

This non-exempt, full-time role requires EMR/EHR proficiency, professional communication, and reliable teamwork. Work hours are Monday through Friday, 8:30 a.m. to 5:30 p.m., with occasional evenings or travel as needed.

Qualifications

• Must have front desk comfort with EMR/EHR documentation.
• Healthcare experience preferred.
• Proficient communication and customer service skills.

Responsibilities

• Greet patients and visitors with a friendly, professional manner.
• Check in/out patients and update demographics in systems.
• Complete insurance verifications for all patients.
• Collect co-pays and balances at check-in and process payments.
• Schedule patient appointments and manage referrals.
• Maintain a clean waiting area and front desk.
• Protect patient privacy and follow HIPAA regulations.

Skills

Front desk

EMR/EHR

Customer service

Communication skills

Typing

Teamwork oriented

Education

High School diploma or equivalent

Job description

Ankle & Foot Centers of America is seeking a Front Desk/Patient Service Representative to manage clinic operations, greet patients, check in/out, verify insurance, process payments, and schedule appointments.

This non-exempt, full-time role requires EMR/EHR proficiency, professional communication, and reliable teamwork. Work hours are Monday through Friday, 8:30 a.m. to 5:30 p.m., with occasional evenings or travel as needed.