Healthcare Front Desk & Office Coordinator

Blanchard Valley Regional Health Center; Findlay (OH); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Blanchard Valley Regional Health Center is seeking an Office Operations Coordinator to oversee daily activities within the assigned department, ensuring smooth service delivery for patients and staff. You will manage registration, scheduling and billing processes, while maintaining accurate records and HIPAA compliance.

The role requires strong communication, organizational and service orientation, with flexibility to cover multiple BVMP Practices as needed.

Formación

• Professional telephone, organizational and people skills required
• Positive service-oriented interpersonal and communication skills required
• This position may require you to work at another BVMP Practice as needed.

Responsabilidades

• Promotes service-oriented philosophy in all interactions with patients, families, staff and visitors; directs support staff in daily activities and maintenance of supplies and equipment.
• Encourages communication and professional service, responds to associate problems and handles complaints in a professional manner.
• Maintains patient registration and records; ensures accurate information and timely reporting; manages correspondence and non-compliance alerts.
• Monitors and maintains provider schedules; verifies days off and optimizes patient flow.
• Oversees all charges entry and billing processes in the system.
• Delivers professional and responsive written and verbal communication to ensure quality patient care; handles phone inquiries per policy.
• Obtains patient information and signatures in compliance with HIPAA.
• Maintains daily operations, assigns staff tasks, and generates daily financial and information reports.
• Oversees front office clerical duties and ensures supplies and equipment are available for patient care.
• Calculates/oversees the sliding fee scale and handles patient payments, co-pays, and balances.

Conocimientos

Telephone skills

Organizational skills

Interpersonal skills

Communication skills

Descripción del empleo

Blanchard Valley Regional Health Center is seeking an Office Operations Coordinator to oversee daily activities within the assigned department, ensuring smooth service delivery for patients and staff. You will manage registration, scheduling and billing processes, while maintaining accurate records and HIPAA compliance.

The role requires strong communication, organizational and service orientation, with flexibility to cover multiple BVMP Practices as needed.