Healthcare Front Desk Lead & Care Coordination

Jobtome; Falcon (MS); Sur place; USD 28 000 - 50 000; Plein temps

Avantages offerts par ce poste

Medical Plan options

Dental insurance

Vision insurance

Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Résumé du poste

Optum, part of UnitedHealth Group, is seeking a Senior Patient Care Coordinator to support care teams and ensure efficient patient flow. The role emphasizes strong customer service, Lean processes, and collaboration to meet financial and clinical targets.

The position includes responsibilities from check-in to post-visit follow-up, with a schedule of Monday–Friday from 8am to 5pm at the Colorado Springs, CO location. Knowledge of EMR systems and bilingual abilities are preferred.

Qualifications

• High School Diploma or GED required.
• 2+ years of customer service or healthcare experience.
• Proficiency with MS Word, Excel, Outlook and multiple web applications.

Responsabilités

• Greet patients and manage wait times.
• Verify insurance and handle pre-authorizations or precertifications.
• Collect payments and manage cashier daily deposits.
• Lead other team members and coordinate scheduling of appointments.
• Maintain medical records and logs; ensure proper filing and scanning.

Connaissances

Customer service

Healthcare experience

Spanish language

Formation

High School Diploma / GED

Outils

EMR software

Description du poste

Optum, part of UnitedHealth Group, is seeking a Senior Patient Care Coordinator to support care teams and ensure efficient patient flow. The role emphasizes strong customer service, Lean processes, and collaboration to meet financial and clinical targets.

The position includes responsibilities from check-in to post-visit follow-up, with a schedule of Monday–Friday from 8am to 5pm at the Colorado Springs, CO location. Knowledge of EMR systems and bilingual abilities are preferred.