Healthcare Front Desk Lead & Administrative Assistant

Altus Community Healthcare; Abilene (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Altus Community Healthcare is seeking a Front Desk / Administrative Assistant to oversee front desk operations, register patients efficiently, and support daily administrative workflow. The role combines leadership with hands-on tasks to ensure compliance and enhance patient experience.

The candidate will manage patient check-in/check-out, collect payments, coordinate with clinical teams, and maintain accurate records while upholding HIPAA and safety standards.

Qualifications

• High school diploma or equivalent.
• 1-3 years office experience in a health care setting preferred.
• Must be able to effectively communicate with customers both in person, and over the telephone.
• Must have understanding of basic medical terminology.

Responsibilities

• Greet patients in a professional and courteous manner upon arrival.
• Accurately enter patient demographic, insurance, and financial information.
• Collect co-pays, deductibles, and co-insurance payments.
• Maintain patient logs, charts, and documentation.
• Perform patient check-in and check-out processes, including exit interviews.

Skills

Basic computer skill

Education

High school diploma or equivalent

Job description

Altus Community Healthcare is seeking a Front Desk / Administrative Assistant to oversee front desk operations, register patients efficiently, and support daily administrative workflow. The role combines leadership with hands-on tasks to ensure compliance and enhance patient experience.

The candidate will manage patient check-in/check-out, collect payments, coordinate with clinical teams, and maintain accurate records while upholding HIPAA and safety standards.