Healthcare Front Desk Lead & Admin Specialist

Altus Community Healthcare; Idalou (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Altus Community Healthcare is seeking an organized Front Desk / Administrative Assistant to oversee front desk operations, patient registration, and daily clerical tasks in our Texas facility. You will lead a small team, ensure accurate data entry, and maintain patient records with a focus on service quality and compliance.

Responsibilities include greeting patients, handling calls, processing admissions and payments, and coordinating with clinical staff to keep daily workstreams efficient and

Qualifications

• High school diploma or equivalent.
• 1–3 years office experience in a health care setting preferred.
• Effective communication with customers in person and over the phone.
• Understanding of basic medical terminology.
• Basic computer skills.

Responsibilities

• Greet patients professionally upon arrival.
• Enter patient demographics, insurance, and financial information accurately.
• Collect co-pays and balances; maintain daily financial logs.
• Answer and direct calls; manage emails and clerical tasks.
• Coordinate with clinical and administrative teams for smooth workflow.
• Ensure HIPAA compliance and accurate chart documentation.
• Support training of new staff and cover front desk duties when needed.
• Maintain inventory of front desk supplies.

Skills

Professional Maturity

Communication

Problem Solving

Attention to Detail

Organization

Customer Service

Teamwork

Integrity and Respect

Education

High school diploma or equivalent

Job description

Altus Community Healthcare is seeking an organized Front Desk / Administrative Assistant to oversee front desk operations, patient registration, and daily clerical tasks in our Texas facility. You will lead a small team, ensure accurate data entry, and maintain patient records with a focus on service quality and compliance.

Responsibilities include greeting patients, handling calls, processing admissions and payments, and coordinating with clinical staff to keep daily workstreams efficient and