Front Desk Lead & Administrative Specialist

Altus Community Healthcare; Del Rio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Altus Community Healthcare in Del Rio, Texas, seeks a Front Desk / Administrative Assistant to oversee front desk operations. This role involves supporting patient registration, maintaining compliance, and enhancing the patient experience while managing day-to-day operations.

The ideal candidate will possess a high school diploma, 1-3 years of office experience in a health care setting, excellent communication skills, and the ability to deliver superior customer service.

Qualifications

• Effective communication with customers in person and over telephone.
• Understanding of basic medical terminology.

Responsibilities

• Greet patients in a professional manner upon arrival.
• Accurately enter patient information and maintain logs.
• Manage incoming calls and maintain documentation.
• Ensure proper billing and compliance with regulations.
• Assist in training new staff members.

Skills

Professional Maturity

Responsibility

Communication

Flexibility

Energetic

Customer Service

Attention to Detail

Education

High school diploma or equivalent

1-3 years of office experience in a health care setting preferred

Previous customer service experience preferred

Tools

Basic computer skill

Job description

Altus Community Healthcare in Del Rio, Texas, seeks a Front Desk / Administrative Assistant to oversee front desk operations. This role involves supporting patient registration, maintaining compliance, and enhancing the patient experience while managing day-to-day operations.

The ideal candidate will possess a high school diploma, 1-3 years of office experience in a health care setting, excellent communication skills, and the ability to deliver superior customer service.