Front Desk Lead & Admin Specialist

Altus Community Healthcare; Amarillo (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

Altus Community Healthcare in Amarillo, TX is seeking a Front Desk / Administrative Assistant to oversee front desk operations, patient registration, and administrative workflows. The role combines leadership with hands‑on duties to support daily operations, ensure compliance, and enhance patient experience.

Responsibilities include greeting patients, collecting demographics and payments, managing calls and documentation, and coordinating with clinical and administrative teams.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of office experience in healthcare preferred.
• Effective communication with customers in person and by phone.

Responsibilities

• Greet patients and register demographics accurately.
• Handle calls, emails, and document filing.
• Monitor front desk workflow and train staff.
• Ensure HIPAA and OSHA compliance.
• Maintain front desk supplies and inventory.
• Support safe, clean work environment.
• Provide excellent patient service and resolve issues.

Skills

Professional Maturity

Communication

Organized

Attention to Detail

Teamwork

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Altus Community Healthcare in Amarillo, TX is seeking a Front Desk / Administrative Assistant to oversee front desk operations, patient registration, and administrative workflows. The role combines leadership with hands‑on duties to support daily operations, ensure compliance, and enhance patient experience.

Responsibilities include greeting patients, collecting demographics and payments, managing calls and documentation, and coordinating with clinical and administrative teams.