Healthcare Front Desk Concierge — Patient Experience

1103 Team Member Services; Sebring (FL); Vor Ort; USD 21.000 - 34.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Well-being Resources

Mental Health Resources and Support

Pet Benefits

Zusammenfassung

AdventHealth Sebring seeks a friendly and professional Guest Services associate to warmly welcome members, patients and visitors and assist with appointments and information in the Main Front Lobby and Emergency Department.

You will provide hospitality services, coordinate with team members, and help maintain a positive patient experience while adhering to safety and procedural guidelines.

Qualifikationen

• Must have a high school diploma or equivalent.
• 3+ years of relevant experience in hospital or hospitality.
• Computer experience required.
• Strong customer service experience.
• Excellent social and communication abilities.

Aufgaben

• Greet members, patients, and guests courteously.
• Assist with appointments and information in the lobby.
• Provide hospitality services to improve patient experience.
• Maintain front lobby operations and safety.
• Support team to meet department goals.

Kenntnisse

Social skills

Communication

Judgment under pressure

Computer skills

Customer service

Ausbildung

High school diploma

Jobbeschreibung

AdventHealth Sebring seeks a friendly and professional Guest Services associate to warmly welcome members, patients and visitors and assist with appointments and information in the Main Front Lobby and Emergency Department.

You will provide hospitality services, coordinate with team members, and help maintain a positive patient experience while adhering to safety and procedural guidelines.