Front Desk & Visitor Experience Associate

Serenity-Healthcare-1; Denver (CO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

401(k) plan

Paid time off

Paid holidays

Referral rewards program

Career growth opportunities

Job summary

Serenity-Healthcare-1 is seeking a Front Desk Receptionist to be the first friendly face for visitors, handling check-ins, calls, and a welcoming atmosphere. You will support with forms and inquiries while maintaining privacy and confidentiality in a fast-paced health-care front desk.

The role offers structured shifts and opportunities for growth, with emphasis on excellent service and teamwork in a patient-centric environment.

Qualifications

• High School Diploma or GED required.
• 1+ year in fast-paced, service-oriented roles.
• Willingness to learn privacy and confidentiality practices.

Responsibilities

• Greet visitors and guests with warmth and professionalism.
• Update and verify visitor information with every interaction.
• Assist with forms and answer general questions.
• Build rapport with visitors — remembering their names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office tech efficiently.
• Help out where needed — we’re a collaborative team.

Skills

Calm energy

Attention to detail

Team spirit

Multitasking

Organizational skills

Education

High School Diploma or GED

Tools

Scheduling software

Email systems

Databases

Job description

Serenity-Healthcare-1 is seeking a Front Desk Receptionist to be the first friendly face for visitors, handling check-ins, calls, and a welcoming atmosphere. You will support with forms and inquiries while maintaining privacy and confidentiality in a fast-paced health-care front desk.

The role offers structured shifts and opportunities for growth, with emphasis on excellent service and teamwork in a patient-centric environment.