Front Desk Concierge Sebring

AdventHealth; Sebring (FL); Sur place; USD 22 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Résumé du poste

AdventHealth in Sebring, FL is seeking a friendly Front Desk Concierge to greet patients, families, and guests with professionalism and warmth. You will manage appointment lookups, assist with directions, and support the lobby team to create a welcoming hospital experience.

Must have a High School diploma or equivalent and strong customer service skills. Prior experience in hospital or hospitality settings is preferred, with a focus on safety and patient dignity.

Qualifications

• Must have highly developed social and communication skills.
• Excellent judgment and the ability to stay calm and level-headed in difficult situations.
• Computer skills are required.

Responsabilités

• Greet members, patients, and guests in a courteous manner.
• Use the computer database to confirm appointments and locate patients.
• Provide hospitality and concierge services to enhance the patient experience.
• Be the initial greeter in the Main Front Lobby and Emergency Department.
• Assist visitors and VIPs with information and directions.

Connaissances

Social skills

Judgment under pressure

Computer skills

Customer service

Communication skills

Formation

High school diploma or equivalent

Description du poste

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

4200 SUN N LAKE BLVD

City:

SEBRING

State:

Florida

Postal Code:

33872

Job Description:

• Welcomes and greets members, patients, and guests in a courteous and friendly manner.
• Uses computer database to confirm appointments and locate patients, etc. Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees.
• Other duties as assigned.
• Promotes effective working relations and works as part of a team to meet departmental goals and objectives.
• Answers incoming telephone calls professionally and courteously, taking messages or directing calls as appropriate.
• Enhances the experience for patients, families, and visitors by providing hospitality and concierge services.
• Acts as the initial greeter for all patients and visitors entering the Main Front Lobby and Emergency Department.
• Interacts with patients, families, visitors, and VIPs, providing necessary information and assistance.
• Replenishes reading material in waiting rooms and conducts periodic rounds to check on people in these areas.
• Performs work of equal skill and responsibility as directed, including tasks of higher or lower responsibility as needed.
• Attends all required safety training programs and understands responsibilities related to general and job-specific safety.
• Is this covered on all employes as a requirement? Follows the Hospital Exposure Control Plans for Bloodborne and Airborne Pathogens.

Knowledge, Skills, and Abilities:

• Must have highly developed social and communication skills. [Required]
• Excellent judgment and the ability to stay calm and level-headed in difficult situations. [Required]
• Computer Skills [Required]
• Customer Service [Required]
• Good Communication Skills [Required]

Education:

• High School Grad or Equiv [Required]

Work Experience:

• 3+ relevant experience, preferably in hospital or hospitality industry [Required]
• Computer experience [Required]
• Customer service experience [Required]

Physical Requirements:

Please click the link below to view work requirements

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$15.61 - $24.97

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.