Front Desk Healthcare Concierge

Scrmc; Mississippi; Presencial; USD 28 000 - 36 000; Tempo integral

Resumo da oferta

South Central Regional Medical Center in Ellisville, MS is seeking a friendly Patient Experience Specialist to greet patients, check in, and guide them through the front desk process with professionalism and warmth.

You will manage multi-line phone systems, schedule appointments in the EMR, verify insurance, collect co-pays, and enter patient information accurately while maintaining patient confidentiality and HIPAA compliance.

Qualificações

• Must type at least 30 wpm.
• Ability to read, write and understand verbal and written instructions.
• Basic computer skills.

Responsabilidades

• Greet and check in patients in a professional and courteous manner.
• Answer multi-line phones and direct calls appropriately.
• Schedule and confirm appointments using EMR.
• Verify insurance information and collect co-pays or balances.
• Enter and update patient information accurately into the system.
• Maintain a clean and welcoming front desk and waiting area.
• Assist with filing, faxing, scanning, and other clerical tasks as needed.
• Ensure patient confidentiality and comply with HIPAA regulations.

Descrição da oferta de emprego

South Central Regional Medical Center in Ellisville, MS is seeking a friendly Patient Experience Specialist to greet patients, check in, and guide them through the front desk process with professionalism and warmth.

You will manage multi-line phone systems, schedule appointments in the EMR, verify insurance, collect co-pays, and enter patient information accurately while maintaining patient confidentiality and HIPAA compliance.