Healthcare Front Desk Assistant (Per Diem)

Rush University Medical Center; Salisbury (MD); On-site; USD 21,000 - 22,000; Part time

Job summary

NovaCare Rehabilitation is seeking an Office Assistant to support front desk operations at our Salisbury center. The role involves answering calls, scheduling appointments, and maintaining patient information and EMR data to ensure smooth daily clinic operations.

The position is per diem with hours Monday–Friday; evenings until 7pm per week, and compensation of $15.00–$16.00 per hour depending on experience.

Qualifications

• High School Diploma or GED.
• 1 year of Front Desk experience.
• Healthcare office setting experience preferred.
• Strong customer service skills and professional communication.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments.
• Obtain and verify patient information to maintain accurate patient files, EMR, and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by greeting patients, family members, and visitors and answer questions as needed.
• Help maintain a positive patient experience and safe treatment environment by assisting staff and ensuring supplies are stocked and clean.
• Ensure compliance with healthcare regulations and company policies.
• Assist Patient Service Specialist with faxing and filing as needed.
• Maintain inventory and stock new inventory.
• Keep linens and restroom products stocked.
• Maintain disinfectant spray bottles for the gym for patients and members.

Skills

Front desk experience

Customer service

Education

High School Diploma or GED

Job description

NovaCare Rehabilitation is seeking an Office Assistant to support front desk operations at our Salisbury center. The role involves answering calls, scheduling appointments, and maintaining patient information and EMR data to ensure smooth daily clinic operations.

The position is per diem with hours Monday–Friday; evenings until 7pm per week, and compensation of $15.00–$16.00 per hour depending on experience.