Office Assistant

Select Medical; Salisbury (MD); On-site; USD 21,000 - 22,000; Part time

Job summary

NovaCare Rehabilitation is seeking an Office Assistant to support front desk operations and daily administrative tasks at our Salisbury center. This per diem role involves welcoming patients, coordinating appointments, and maintaining accurate records in EMR and billing systems.

The ideal candidate has at least a year of front desk experience, strong customer service skills, and comfort with healthcare environments. Monday through Friday schedule with variable hours and evenings as needed.

Qualifications

• High School Diploma or GED required.
• At least 1 year of Front Desk Experience.
• Experience in a healthcare office setting preferred.

Responsibilities

• Answer and direct telephone calls and schedule patient appointments.
• Obtain and verify patient information for EMR and billing systems.
• Prepare patient intake forms prior to appointments.
• Greet patients, families and visitors and provide helpful, friendly service.
• Help maintain a clean, welcoming environment and keep patient care materials organized.
• Ensure compliance with healthcare regulations and company policies.
• Assist Patient Service Specialist with faxing and filing as needed.
• Maintain inventory and stock new materials; keep linens and restroom supplies stocked.

Skills

Front Desk Experience

Customer Service

Healthcare Office

Education

High School Diploma or GED

Tools

EMR

Billing System

Job description

Overview

Position:Office Assistant

Location: 1305 S Salisbury Blvd, Unit 5 Salisbury, MD 21801

Type of Employment: Per Diem

Schedule: Monday - Friday (hours vary/3 evenings until 7pm per week)

Compensation: $15.00-$16.00/hour (pending experience)

At NovaCare Rehabilitation, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
• Ensuring compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Keep all linens and restroom products fully stocked
• Maintain disinfectant spray bottles for the gym for patients and members

Qualifications

Minimum:

• High School Diploma or GED
• 1 year of Front Desk Experience

Preferred:

• Experience working in a healthcare office setting
• Customer service skills

Additional Data

Equal Opportunity Employer/including Disabled/Veterans