Office Assistant

Rush University Medical Center; Salisbury (MD); In loco; USD 21.000 - 22.000; Part-time

Descrizione del lavoro

NovaCare Rehabilitation is seeking an Office Assistant to support front desk operations at our Salisbury center. The role involves answering calls, scheduling appointments, and maintaining patient information and EMR data to ensure smooth daily clinic operations.

The position is per diem with hours Monday–Friday; evenings until 7pm per week, and compensation of $15.00–$16.00 per hour depending on experience.

Competenze

• High School Diploma or GED.
• 1 year of Front Desk experience.
• Healthcare office setting experience preferred.
• Strong customer service skills and professional communication.

Mansioni

• Answer and direct telephone calls and schedule and coordinate patient appointments.
• Obtain and verify patient information to maintain accurate patient files, EMR, and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by greeting patients, family members, and visitors and answer questions as needed.
• Help maintain a positive patient experience and safe treatment environment by assisting staff and ensuring supplies are stocked and clean.
• Ensure compliance with healthcare regulations and company policies.
• Assist Patient Service Specialist with faxing and filing as needed.
• Maintain inventory and stock new inventory.
• Keep linens and restroom products stocked.
• Maintain disinfectant spray bottles for the gym for patients and members.

Conoscenze

Front desk experience

Customer service

Formazione

High School Diploma or GED

Descrizione del lavoro

Overview

Position: Office Assistant

Location: 1305 S Salisbury Blvd, Unit 5 Salisbury, MD 21801

Type of Employment: Per Diem

Schedule: Monday - Friday (hours vary/3 evenings until 7pm per week)

Compensation: $15.00-$16.00/hour (pending experience)

At NovaCare Rehabilitation, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
• Ensuring compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Keep all linens and restroom products fully stocked
• Maintain disinfectant spray bottles for the gym for patients and members

Qualifications

Minimum:

• High School Diploma or GED
• 1 year of Front Desk Experience

Preferred:

• Experience working in a healthcare office setting
• Customer service skills

Additional Data

Equal Opportunity Employer/including Disabled/Veterans