Healthcare Front Desk & Admissions Specialist

Wiels; Fall River (MA); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401K

Paid time off

Disability insurance

Vision insurance

Flex spending account

Employee discounts

CEU opportunities

Weekly Friday off with four-day end

Job summary

SSTAR is seeking an entry-level Front Office professional to be the face and voice of the facility. You will handle admissions, greet clients, manage phone calls, and support daily operations with energy and attention to detail.

Typical duties include insurance coordination, data entry, payments, and daily coordination with support teams. The role offers a Monday–Friday schedule in a dynamic, compassionate setting.

Qualifications

• GED/HS education required.
• Basic clerical skills and familiarity with office equipment.
• Understanding of Substance Use Disorder helps in client interactions.

Responsibilities

• Reception and client services: manage front office and greet clients.
• Answer and triage incoming calls and handle requests.
• Admissions and intake for clients seeking admission.
• Coordinate insurance authorization.
• Data entry for admissions and discharge forms.
• Enter financial/insurance information and liaise with Billing.
• Process payments for the department.
• Update bed availability voicemail and MBHA website.
• Sort mail and assist with clerical tasks and chart handling.
• Daily coordination with Kitchen Manager and Accountant.

Skills

Communication

Customer service

Organizational skills

Attention to detail

Phone management

Data entry

Education

GED/HS

Job description

SSTAR is seeking an entry-level Front Office professional to be the face and voice of the facility. You will handle admissions, greet clients, manage phone calls, and support daily operations with energy and attention to detail.

Typical duties include insurance coordination, data entry, payments, and daily coordination with support teams. The role offers a Monday–Friday schedule in a dynamic, compassionate setting.