Patient Services Specialist (Healthcare Front Desk)

Mid-State Health Center; Bristol (NH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

403(b) retirement plan with match

Paid Time Off

Tuition Reimbursement

Job summary

Mid-State Health Center is seeking a friendly front desk receptionist to support patient flow and maintain accurate scheduling in a busy medical office. You will greet patients, register new arrivals, verify demographics and insurance, and route calls and messages to the appropriate staff.

Strong communication and organization are essential. The role emphasizes professional, courteous service in a team-based environment with opportunities for growth and ongoing training in health care

Qualifications

• Candidate has experience in a customer service setting, preferably in healthcare.
• Ability to schedule and coordinate appointments and communicate clearly.
• Familiarity with medical terminology preferred.

Responsibilities

• Answer phones and greet patients in a courteous manner.
• Register patients and verify demographics and insurance information.
• Schedule and coordinate patient appointments and referrals.
• Assist with clerical tasks and maintain filing and records.

Skills

Customer service

Phone etiquette

Communication

Education

High school diploma or GED

Tools

Cerner

Microsoft Office

Job description

Mid-State Health Center is seeking a friendly front desk receptionist to support patient flow and maintain accurate scheduling in a busy medical office. You will greet patients, register new arrivals, verify demographics and insurance, and route calls and messages to the appropriate staff.

Strong communication and organization are essential. The role emphasizes professional, courteous service in a team-based environment with opportunities for growth and ongoing training in health care