Healthcare Front Desk Specialist — Growth & Patient Care

Journey; Roberta (GA); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career development

Free Life Insurance

Descripción de la vacante

Journey is seeking a friendly and organized Receptionist to join our team. You will be the first point of contact for patients and support a smooth front desk operation.

The ideal candidate will have excellent communication skills and be comfortable with scheduling, data entry, and coordinating with clinical staff to ensure high-quality care. A High school diploma is required; healthcare experience is preferred. Proficiency in Microsoft Office and EHR systems is desired.

Formación

• High school diploma or equivalent; additional education or certification in office administration is a plus.
• Previous receptionist or administrative experience, preferably in healthcare.
• Strong interpersonal and communication skills, both verbal and written.
• Proficiency with Microsoft Office Suite and experience with electronic health record (EHR) systems.

Responsabilidades

• Greet and welcome patients and visitors in a warm and professional manner.
• Answer and direct incoming phone calls, taking messages as necessary.
• Schedule and confirm patient appointments, ensuring accurate records in our system.
• Maintain a clean and organized reception area.
• Assist with administrative tasks as needed, including filing, data entry, and handling correspondence.
• Respond to patient inquiries and provide information about services offered.
• Collaborate with clinical staff to ensure effective communication and coordination of care.

Conocimientos

Customer service

Communication

Data entry

Scheduling

Educación

High school diploma

Office administration certification

Herramientas

Microsoft Office

EHR systems

Descripción del empleo

Journey is seeking a friendly and organized Receptionist to join our team. You will be the first point of contact for patients and support a smooth front desk operation.

The ideal candidate will have excellent communication skills and be comfortable with scheduling, data entry, and coordinating with clinical staff to ensure high-quality care. A High school diploma is required; healthcare experience is preferred. Proficiency in Microsoft Office and EHR systems is desired.