Weekend Front Desk Specialist – Healthcare

Bradford Health Services; Madison (AL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical Coverage

401(k) plan

Generous PTO

Dental, vision, life, and telehealth

Student Loan Repayment for nurses/ther

Mental Health Support

Job summary

Bradford Health Services seeks an entry-level front desk/ admissions representative to handle a high volume of calls, greet visitors, and assist with patient admission registration. The role emphasizes confidentiality under 42 CFR Part 2 and HIPAA, while maintaining a welcoming front lobby.

The ideal candidate will have a high school diploma or GED, excellent verbal communication, and strong organizational skills, with basic computer and typing proficiency.

Qualifications

• High School Diploma or GED required, pleasant telephone voice, ability to assess and control conversations, excellent verbal communication, interpersonal and organizational skills.
• Must be computer literate and able to type 20-30 WPM accurately.
• Must be able to see 20/40 corrected in each eye and hear (hearing aid acceptable).
• Must be able to sit continuously for 6 to 7 hours per 8-hour shift.
• Visual acuity 20/40 corrected and hearing adequate.
• Must be able to sit 6–7 hours per 8-hour shift.

Responsibilities

• Answer and manage a large volume of incoming calls and route to correct person/department.
• Greet customers entering the business and assist with registration for admission process.
• Abide by confidentiality provisions per 42 CFR Part 2 and HIPAA; restricted access to patient information.
• Greet visitors, give directions and assist with mail and general duties as assigned.
• Maintain lobby cleanliness and inventory of office supplies; ensure safe operation.
• Work cooperatively with coworkers, managers, and clients.
• If recovering, demonstrate two years of continuous sobriety.
• Other duties as assigned.

Skills

Telephone etiquette

Verbal communication

Customer service

Interpersonal skills

Typing 20-30 WPM

Observation and listening

Computer literacy

Vision 20/40 corrected

Hearing capability

Stamina to sit 6–7 hours

Education

High School Diploma or GED

Job description

Bradford Health Services seeks an entry-level front desk/ admissions representative to handle a high volume of calls, greet visitors, and assist with patient admission registration. The role emphasizes confidentiality under 42 CFR Part 2 and HIPAA, while maintaining a welcoming front lobby.

The ideal candidate will have a high school diploma or GED, excellent verbal communication, and strong organizational skills, with basic computer and typing proficiency.