Healthcare Front Desk & Admin Coordinator

Beacon Behavioral Partners; Daytona Beach (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Beacon Behavioral Partners seeks a Front Office Coordinator (Medical Assistant) to manage front desk operations and support back office activities. You will greet patients, coordinate appointments, and handle communications with professionalism and empathy to enhance patient satisfaction.

Responsibilities include scheduling, insurance verifications, billing inquiries, and maintaining accurate records in the EHR, while ensuring HIPAA compliance and a welcoming environment for all patients and

Qualifications

• High school diploma or equivalent; front office or admin experience, healthcare preferred.
• Proficiency with EHR systems and Microsoft Office Suite.
• Strong communication and interpersonal skills.

Responsibilities

• Greet patients, visitors, and staff in a courteous and professional manner.
• Manage appointment scheduling and follow-ups using EHR systems.
• Answer and direct incoming calls, relay messages accurately.
• Maintain and update patient records, ensuring confidentiality and HIPAA compliance.
• Coordinate communication between clinical staff, patients, and external providers.
• Handle intake forms, verify insurance, and manage billing inquiries.
• Monitor and maintain front office organization and cleanliness.
• Assist with preparation of reports and documentation as required by management.

Skills

Organizational skills

Communication skills

EHR proficiency

Customer service

HIPAA knowledge

Education

High school diploma

Associate degree or higher in healthcare admin

Job description

Beacon Behavioral Partners seeks a Front Office Coordinator (Medical Assistant) to manage front desk operations and support back office activities. You will greet patients, coordinate appointments, and handle communications with professionalism and empathy to enhance patient satisfaction.

Responsibilities include scheduling, insurance verifications, billing inquiries, and maintaining accurate records in the EHR, while ensuring HIPAA compliance and a welcoming environment for all patients and