Medical Office Front Desk Coordinator

Beacon Behavioral Partners; Fairfax (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Beacon Behavioral Partners is seeking a Medical Office Receptionist to welcome patients and manage front-desk operations in a healthcare setting. You will coordinate appointments, verify insurance, and maintain confidential patient records while supporting smooth clinical workflows.

Ideal candidates have strong communication, organization, and discretion, with experience in medical offices and familiarity with EHR systems.

Qualifications

• High school diploma or equivalent.
• Healthcare office experience preferred.
• Basic proficiency with computer systems and EHR software.
• Strong communication and interpersonal skills.
• Ability to handle sensitive information with discretion and maintain patient confidentiality.

Responsibilities

• Greet and check in patients promptly and courteously upon arrival.
• Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
• Answer incoming phone calls, respond to inquiries, and direct calls to appropriate staff members.
• Verify patient insurance information and assist with the completion of necessary forms.
• Maintain accurate and organized patient records, ensuring confidentiality and compliance with HIPAA regulations.
• Coordinate patient flow by communicating effectively with medical staff regarding patient arrivals and delays.
• Process patient payments and handle billing inquiries as needed.
• Manage office supplies and ensure the reception area is clean and welcoming.

Skills

Communication skills

Interpersonal skills

Organizational skills

Discretion & confidentiality

Customer service

Education

High school diploma or equivalent

Tools

EHR software

Computer systems

Job description

Beacon Behavioral Partners is seeking a Medical Office Receptionist to welcome patients and manage front-desk operations in a healthcare setting. You will coordinate appointments, verify insurance, and maintain confidential patient records while supporting smooth clinical workflows.

Ideal candidates have strong communication, organization, and discretion, with experience in medical offices and familiarity with EHR systems.