Medical Front Desk & Patient Services Specialist

Beacon Health System; Kalamazoo (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

Beacon Health System is seeking a customer service oriented administrative professional to provide clerical support in a medical setting. You will greet patients, collect documentation, verify demographics, and assist with scheduling and insurance precertifications.

The role includes handling charges, collecting co-pays, reconciling daily reports and deposits, and providing general office support as needed.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greets patients and visitors, checks in/out, and collects required documentation.
• Verifies demographics, enters information, and schedules appointments.
• Obtains and verifies insurance authorizations/precertification; handles medical record release requests; processes daily charges and payments.

Skills

Customer service

Administrative support

Clerical skills

Data entry

Billing and deposits

Insurance verification

Scheduling

Education

High School diploma or equivalent

1 year of related experience

Licensure/certification can substitute

Job description

Beacon Health System is seeking a customer service oriented administrative professional to provide clerical support in a medical setting. You will greet patients, collect documentation, verify demographics, and assist with scheduling and insurance precertifications.

The role includes handling charges, collecting co-pays, reconciling daily reports and deposits, and providing general office support as needed.