Medical Office Front Desk & Scheduling Specialist

Beacon Behavioral Partners; Little Rock (AR); On-site; USD 19,000 - 25,000; Full time

Job summary

Beacon Behavioral Partners in Little Rock, AR, is seeking a Medical Office Receptionist to be the welcoming first point of contact for patients and visitors. You will manage check-in, scheduling, and record-keeping to support efficient clinical operations.

This role requires strong communication, confidentiality, and familiarity with EHR systems. You will coordinate patient flow, verify insurance, answer calls, and perform general administrative duties to ensure a smooth, patient-centered

Qualifications

• High school diploma or equivalent.
• Previous medical office experience preferred.
• Basic proficiency with computer systems and EHR software.
• Strong communication and interpersonal skills.
• Ability to handle sensitive patient information with confidentiality and professionalism.

Responsibilities

• Greet and check in patients promptly and courteously.
• Schedule, confirm, and reschedule patient appointments using EHR systems.
• Answer incoming calls and direct inquiries.
• Verify patient insurance information and assist with forms.
• Maintain accurate patient records in HIPAA-compliant manner.
• Coordinate patient flow with medical staff regarding arrivals and delays.
• Process patient payments and address billing inquiries with the billing department.
• Perform general administrative duties.

Skills

Communication

Interpersonal skills

Attention to detail

Discretion/Confidentiality

Customer service

Education

High school diploma or equivalent

Tools

EHR software

Epic

Cerner

Meditech

Job description

Beacon Behavioral Partners in Little Rock, AR, is seeking a Medical Office Receptionist to be the welcoming first point of contact for patients and visitors. You will manage check-in, scheduling, and record-keeping to support efficient clinical operations.

This role requires strong communication, confidentiality, and familiarity with EHR systems. You will coordinate patient flow, verify insurance, answer calls, and perform general administrative duties to ensure a smooth, patient-centered