Patient Access & Front Desk Specialist

Beacon Health System; Kalamazoo (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Job summary

Beacon Health System in Kalamazoo, MI seeks a patient services associate to provide administrative support in a medical setting. You will greet patients, manage check-in/out, collect documentation, verify demographics, and handle insurance authorizations.

You will also schedule appointments, enter and process charges, collect co-pays, and reconcile daily reports, while delivering essential clerical support to the care team. Previous front desk or medical office experience is preferred.

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job specific experience.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
• Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification.
• Schedules and confirms patient appointments.
• Enters charges, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

Skills

Customer service

Clerical work

Data entry

Appointment scheduling

Education

High School equivalency

1 year experience

Job description

Beacon Health System in Kalamazoo, MI seeks a patient services associate to provide administrative support in a medical setting. You will greet patients, manage check-in/out, collect documentation, verify demographics, and handle insurance authorizations.

You will also schedule appointments, enter and process charges, collect co-pays, and reconcile daily reports, while delivering essential clerical support to the care team. Previous front desk or medical office experience is preferred.