Patient-Focused Medical Front Desk Specialist

Beacon Health System; South Bend (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Beacon Health System currently seeks an organized receptionist/clerical assistant to support front-desk operations. You will greet patients, manage calls, schedule physician appointments and assist with basic patient data entry in the practice management system, ensuring smooth daily clinic workflow.

The role emphasizes accurate data handling, coordination with clinical staff, and providing a welcoming patient experience in a busy medical office.

Qualifications

• Demonstrates high level of interpersonal skills to interact with visitors, clients, and staff.
• Strong communication and telephone skills for effective verbal and written contact.
• Knowledge of billing and office procedures; proficient typing and computer use.

Responsibilities

• Greet patients and visitors in a professional, cheerful manner and check patients in.
• Answer phone calls and relay messages to clinical staff accurately.
• Schedule patients with physicians and maintain appointment rotations.
• Collect demographic and insurance information and enter data into the practice management system.
• Verify and update patient insurance information at visits; manage patient accounts as needed.
• Post charges and enter provider services in the medical record.
• Enter prescription refills and route to appropriate staff for approval.
• Schedule tests, procedures, and surgeries; provide prep instructions to patients.

Skills

Interpersonal skills

Communication skills

Typing

Computer skills

Teamwork

Analytical skills

Education

High school diploma or equivalent

Job description

Beacon Health System currently seeks an organized receptionist/clerical assistant to support front-desk operations. You will greet patients, manage calls, schedule physician appointments and assist with basic patient data entry in the practice management system, ensuring smooth daily clinic workflow.

The role emphasizes accurate data handling, coordination with clinical staff, and providing a welcoming patient experience in a busy medical office.