Healthcare Data Support Specialist

Datavant; Hagåtña (GU); Remote; USD 21,000 - 25,000; Full time

Job summary

Datavant is a data collaboration platform aiding healthcare data exchange for providers, plans, researchers, and life sciences companies. Datavantar team members collaborate to secure, access, and utilize health data responsibly in a transforming industry.

The role focuses on accurate information handling, high‑quality customer service, and strict confidentiality, with a Monday–Friday 8:00am–4:30pm PST schedule and a remote-work option.

Qualifications

• High school diploma or equivalent (accredited institute recognized by the State Dept. of Education).
• Friendly, professional communication with good customer service skills.
• Experience with multi-line phone system; MS-Office proficiency (intermediate/advanced).
• Experience in Data Entry, Medical Records, Health Care, Insurance Claims processing, and proofreading/editing documents.
• Strong organizational skills and attention to detail.

Responsibilities

• Answer and conduct business on the telephone with excellent customer service.
• Handle release of information related calls accurately and timely.
• Research, resolve, and respond to inquiries via phone, email or written correspondence.
• Document calls and resolutions in our software systems.
• Follow department/site procedures and maintain productivity and QA expectations.
• Maintain confidentiality and professional rapport with staff and management.

Skills

Customer service

Communication

Attention to detail

Organization skills

HIPAA knowledge

Education

High school diploma or equivalent

Tools

MS Office

Job description

Datavant is a data collaboration platform aiding healthcare data exchange for providers, plans, researchers, and life sciences companies. Datavantar team members collaborate to secure, access, and utilize health data responsibly in a transforming industry.

The role focuses on accurate information handling, high‑quality customer service, and strict confidentiality, with a Monday–Friday 8:00am–4:30pm PST schedule and a remote-work option.