Healthcare CX Analytics Intern - Experience Design

Highmark Health; Florida; Sur place; USD 25 000 - 30 000; Plein temps

Résumé du poste

United Concordia Dental is offering the Summer 2027 Customer Experience Analyst Graduate Internship. The program provides hands-on exposure to customer experience strategy, digital optimization, journey analytics, and experience design within a healthcare setting.

Interns collaborate with leaders across marketing, analytics, product, and UX to analyze customer interactions and propose data-driven improvements.

Qualifications

• Bachelor’s degree required.
• Pursuit of a graduate degree full or part-time in an accredited college or university.

Responsabilités

• Analyze voice-of-customer data and customer journeys.
• Support digital experience assessments and journey mapping initiatives.
• Prepare presentations and reports for stakeholders.

Formation

Bachelor’s degree

Description du poste

United Concordia Dental is offering the Summer 2027 Customer Experience Analyst Graduate Internship. The program provides hands-on exposure to customer experience strategy, digital optimization, journey analytics, and experience design within a healthcare setting.

Interns collaborate with leaders across marketing, analytics, product, and UX to analyze customer interactions and propose data-driven improvements.