Healthcare Compliance & Audit Coordinator

CVS Health; Yorktown (VA); On-site; USD 25,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Senior Coordinator, Business Compliance to support and monitor operations for regulatory and policy adherence. The role interfaces with operations, leadership, and compliance partners to identify risks and drive process improvements.

The position involves audits, data reviews, and assisting with SOPs, reporting, and corrective action plans to ensure accuracy and regulatory compliance.

Qualifications

• Proficiency in Microsoft Office Suite: Access, Excel, PowerPoint, Word, Outlook.
• ~1 year experience communicating with internal/external associates, teams and leaders.
• Root-cause analysis: ability to ask the right questions and analyze data.
• Experience in a call monitoring environment (1–2 years).
• Ability to adapt priorities quickly in a fast-paced setting.

Responsibilities

• Audit and monitor operations for regulatory and policy compliance.
• Manage ticketing system: prioritize, document, and resolve tickets within SLAs/TATs.
• Support SOP development, reporting, training, and corrective actions.
• Prepare leadership reports and track performance metrics.
• Lead or participate in cross-functional projects and process improvements.

Skills

Analytical skills

Attention to detail

Communication skills

Prioritization

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

CVS Health is seeking a Senior Coordinator, Business Compliance to support and monitor operations for regulatory and policy adherence. The role interfaces with operations, leadership, and compliance partners to identify risks and drive process improvements.

The position involves audits, data reviews, and assisting with SOPs, reporting, and corrective action plans to ensure accuracy and regulatory compliance.