Healthcare Administrative Specialist – EHR & Scheduling

Prestera Health Services; Charleston (WV); On-site; USD 22,000 - 26,000; Full time

Job summary

Prestera Health Services seeks an administrative support specialist in Charleston, WV who will oversee front desk tasks, scheduling, and patient check-in/out, using the EHR system and coordinating with staff to ensure smooth operations.

The role requires a High School Diploma or GED, a valid driver's license, and strong Microsoft Word/Excel skills, plus excellent oral and written communication to support consumers and coworkers. Occasional coverage at other clinic sites may be required.

Qualifications

• Knowledge of office procedures and experience in administrative position preferred.
• Proficiency in Microsoft Word and Excel.
• Ability to coordinate multiple tasks and maintain accuracy under interruptions.
• Excellent oral and written communication skills.

Responsibilities

• Responds to all forms of communication (IM, phone, email) or routes to appropriate staff.
• Uses the EHR to enter schedules, co-payments, demographics and payer information.
• Verifies consumer information at each visit to ensure data accuracy.
• Performs verification of benefits for consumers with various payers.
• Coordinates with the site director on customer service and day-to-day functions.
• Orders supplies and provides coverage at other clinic sites as needed.

Skills

Office procedures

Microsoft Word

Microsoft Excel

Multitasking

Oral & Written communication

Education

High School Diploma/GED

Valid Driver's License

Job description

Prestera Health Services seeks an administrative support specialist in Charleston, WV who will oversee front desk tasks, scheduling, and patient check-in/out, using the EHR system and coordinating with staff to ensure smooth operations.

The role requires a High School Diploma or GED, a valid driver's license, and strong Microsoft Word/Excel skills, plus excellent oral and written communication to support consumers and coworkers. Occasional coverage at other clinic sites may be required.