Healthcare Admin Assistant: Scheduling & EHR Support

Prestera Center for Mental Health Services; Charleston (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Prestera Center for Mental Health Services in Charleston, WV seeks an experienced administrative support specialist to manage front desk operations, greet clients, and coordinate scheduling and check-in/check-out procedures.

You will use the Electronic Health Record (EHR) system to enter demographics, co-payments, payer information, and visit notes, verify accuracy at every patient encounter, and support telehealth setups with staff.

Qualifications

• Experience in office procedures and administrative tasks.
• Strong written and oral communication abilities.
• Ability to multitask and stay organized amid interruptions.

Responsibilities

• Manage front desk duties including check-in/out and scheduling.
• Enter schedules, demographics, co-payments, and payer info in the EHR.
• Verify consumer information at visits for accuracy.
• Assist with telehealth setup and coordinate with staff.
• Handle inquiries via phone, email, and IM with timely responses.

Skills

Communication skills

Multitasking

Phone and email handling

Customer service

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

Prestera Center for Mental Health Services in Charleston, WV seeks an experienced administrative support specialist to manage front desk operations, greet clients, and coordinate scheduling and check-in/check-out procedures.

You will use the Electronic Health Record (EHR) system to enter demographics, co-payments, payer information, and visit notes, verify accuracy at every patient encounter, and support telehealth setups with staff.