Health Services Admin Specialist | Front Desk & Scheduling

COLLEGE CORNER; Charleston (SC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Employee Tuition Assistance Program ( 

Job summary

The College of Charleston is seeking an Administrative Specialist to support the Director, Physicians, Nurse Practitioners and Nurses in Student Health Services. The role handles front office operations, schedules appointments, and enters information into the Medicat system for over a thousand monthly patients.

Minimum requirements include a High School Diploma with clerical healthcare experience; a degree in business or accounting is preferred.

Qualifications

• High School Diploma required.
• College degree in business or accounting preferred.
• Clerical experience in an ambulatory healthcare setting required.
• Computer skills required, specifically utilizing an appointment scheduling software system, data entry, information systems and document storage systems.
• Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Responsibilities

• Answers the phone and schedules appointments determining the level of care required.
• Assist students on how to check-in for their appointment and schedule appointments online.
• Advise students on alternate care facilities, when needed.
• Documents appropriately in medical record platform, Medicat.
• Directs other telephone calls following office procedures and takes messages as necessary.
• Assists with checking patients in and out to ensure smooth and efficient patient flow.
• Assists students with medical referral needs.

Skills

Interpersonal skills

Medical terminology (preferred)

Data entry

Customer service

Education

High School Diploma

Business or accounting degree preferred

Tools

Appointment scheduling software

Medicat EHR

Data entry systems

Document storage systems

Job description

The College of Charleston is seeking an Administrative Specialist to support the Director, Physicians, Nurse Practitioners and Nurses in Student Health Services. The role handles front office operations, schedules appointments, and enters information into the Medicat system for over a thousand monthly patients.

Minimum requirements include a High School Diploma with clerical healthcare experience; a degree in business or accounting is preferred.