Healthcare Admin & Telehealth Scheduling Specialist

Prestera Health Services; Delbarton (WV); On-site; USD 32,000 - 36,000; Full time

Job summary

Prestera Center in Delbarton, WV is seeking an Administrative Support Specialist to handle front-desk operations, scheduling, and data entry within the EHR system. You will verify consumer information, process copayments, and coordinate with clinicians to ensure timely service delivery.

Responsibilities include handling inquiries via phone, email, and instant messaging, coordinating appointments, processing insurance verifications, and supporting telehealth setups.

Qualifications

• High School Diploma or GED required.
• Valid driver's license required.
• Knowledge of office procedures; experience in an administrative role preferred.
• Proficient in Microsoft Word and Excel; able to learn additional programs.
• Excellent oral and written communication skills.

Responsibilities

• Responds to all forms of communication and routes to appropriate staff.
• Uses the EHR to enter schedules, demographics, payer info, etc.
• Verifies consumer information at each visit for data accuracy.
• Provides excellent customer service to internal and external customers.
• Coordinates with site director and handles telehealth setup as needed.
• Processes and distributes daily insurance claim reports as directed.
• Performs front desk duties and ensures smooth clinic operations.

Skills

Office procedures

Multitasking

Oral communication

Written communication

Attention to detail

Education

High School Diploma/GED

Valid driver's license

Tools

Microsoft Word

Excel

Job description

Prestera Center in Delbarton, WV is seeking an Administrative Support Specialist to handle front-desk operations, scheduling, and data entry within the EHR system. You will verify consumer information, process copayments, and coordinate with clinicians to ensure timely service delivery.

Responsibilities include handling inquiries via phone, email, and instant messaging, coordinating appointments, processing insurance verifications, and supporting telehealth setups.