Healthcare Administrative Specialist

Beth Israel Lahey Health; Needham (AL); On-site; USD 28,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health is seeking an administrative support specialist for outpatient specialty clinics. Responsibilities include verifying insurance eligibility and benefits, coordinating prior authorizations and referrals, and documenting in the EMR.

The role supports physicians by handling calls, messaging, and scheduling surgeries while maintaining patient confidentiality. Requirements include a High School diploma or GED, 0–1 years experience, and proficiency with MS Office tools.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Ability to work independently with minimal supervision.
• Exhibits excellent customer service.
• Experience with computer systems including web-based applications and some Microsoft Office (Outlook, Word, Excel, PowerPoint, Access).

Responsibilities

• Secures all required prior authorizations and documents in OMR and follows up with agents for timely turnaround.
• Interviews patients or representatives to verify and collect personal and insurance information.
• Secures referrals for outpatient clinic visits and documents in OMR.
• Prepares medical records as requested and sets up peer to peer reviews for physicians as needed.
• Schedules patient surgeries and coordinates with hospital staff, including worker’s compensation surgeries.

Job description

Beth Israel Lahey Health is seeking an administrative support specialist for outpatient specialty clinics. Responsibilities include verifying insurance eligibility and benefits, coordinating prior authorizations and referrals, and documenting in the EMR.

The role supports physicians by handling calls, messaging, and scheduling surgeries while maintaining patient confidentiality. Requirements include a High School diploma or GED, 0–1 years experience, and proficiency with MS Office tools.