Healthcare Administrative Specialist

Beth Israel Lahey Health; Boston, Northern (MA, KY); Hybrid; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking an Administrative Assistant to support physicians in clinical practice, academics and research. The role includes greeting patients, scheduling appointments, maintaining records and handling auxiliary tasks to keep the office efficient.

The position requires 1–3 years of related experience, a high school diploma or GED (associate’s degree preferred), and proficiency with web-based systems and Microsoft Office applications (Outlook, Word, Excel, PowerPoint,

Qualifications

• High School diploma or GED required; Associate’s degree preferred.
• 1–3 years related work experience required.
• Experience with computer systems including web-based applications and Microsoft Office apps.

Responsibilities

• Answers and screens telephone calls; greet and direct patients, families, visitors and staff.
• Schedules patient appointments using scheduling tools and coordinates ancillary appointments.
• Maintains patient records and prepares documents for physicians.
• Collects co-payments and coordinates billing tickets; reconciles end-of-day collections.

Skills

Written communications

Oral communications

Knowledge

Team work

Customer service

Education

High school diploma or GED

Associate’s degree

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health is seeking an Administrative Assistant to support physicians in clinical practice, academics and research. The role includes greeting patients, scheduling appointments, maintaining records and handling auxiliary tasks to keep the office efficient.

The position requires 1–3 years of related experience, a high school diploma or GED (associate’s degree preferred), and proficiency with web-based systems and Microsoft Office applications (Outlook, Word, Excel, PowerPoint,