Clinical Admin Assistant II - Patient Care Support

Anna Jaques Hospital; Boston (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Boston, MA seeks an Administrative Assistant II to provide clinical practice support to physicians, including scheduling, records management, and billing tasks.

The role requires 1–3 years of related experience, a high school diploma or GED, and proficiency with Microsoft Office applications. Healthcare setting experience is preferred; office-based duties are routine and collaborative.

Qualifications

• High School diploma or GED required; Associate's degree preferred.
• 1-3 years related work experience required.
• Experience with computer systems including web-based applications and MS Office.

Responsibilities

• Answers and screens telephone calls and directs to the appropriate person.
• Greets and directs patients, families, visitors and staff.
• Updates patient demographic and insurance information and obtains referrals.
• Schedules patient appointments and coordinates ancillary appointments.
• Prepares and maintains patient records and transcribes letters/notes.
• Handles billing tickets and reconciles end-of-day collections.

Skills

Customer service

Written communications

Oral communications

Teamwork

Problem solving

Decision making

Independence of action

Knowledge

Education

High School diploma or GED

Associate's degree

Tools

Microsoft Office

Outlook

Excel

Word

PowerPoint

Access

Job description

Beth Israel Lahey Health in Boston, MA seeks an Administrative Assistant II to provide clinical practice support to physicians, including scheduling, records management, and billing tasks.

The role requires 1–3 years of related experience, a high school diploma or GED, and proficiency with Microsoft Office applications. Healthcare setting experience is preferred; office-based duties are routine and collaborative.