Clinical Admin Assistant II — Patient Support

BILH Performance Network; Boston, Northern (MA, KY); Hybrid; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking an Administrative Assistant II to provide comprehensive clerical support to physicians in clinical, academic, and research activities. The role involves patient coordination, record management, scheduling, and billing reimbursement tasks within a professional health-care environment.

The ideal candidate will have a high school diploma or GED (associate degree preferred) and 1–3 years of related experience, with strong MS Office skills and excellent written and

Qualifications

• High School diploma or GED required; Associate's degree preferred.
• 1-3 years related work experience required.
• Experience with computer systems; MS Office applications including Outlook, Word, Excel, PowerPoint or Access.

Responsibilities

• Answers and screens telephone calls and takes messages.
• Greets patients, families, visitors and staff; directs as needed.
• Updates patient demographics and insurance information; obtains referrals.
• Schedules patient appointments and coordinates ancillary appointments.
• Prepares patient records and transcribes notes for physicians.
• Maintains calendars and handles routine reports.
• Collects co-payments and coordinates billing tickets per protocol.
• Reconciles daily collections and liaises with billing staff.

Skills

Customer Service

Written Communications

Oral Communications

Team Work

Decision Making

Problem Solving

Independence of Action

Education

High School diploma or GED

Associate's degree

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Job description

Beth Israel Lahey Health is seeking an Administrative Assistant II to provide comprehensive clerical support to physicians in clinical, academic, and research activities. The role involves patient coordination, record management, scheduling, and billing reimbursement tasks within a professional health-care environment.

The ideal candidate will have a high school diploma or GED (associate degree preferred) and 1–3 years of related experience, with strong MS Office skills and excellent written and