Healthcare Administrative & Scheduling Specialist

Virginia Commonwealth University Health Systems; Richmond (VA); On-site; USD 32,000 - 49,000; Full time

Job summary

Virginia Commonwealth University Health Systems seeks an Administrative Staff Specialist to handle secretarial tasks for the department, including budget monitoring, accounts processing, vendor inquiries, and maintaining personnel files in line with JCAHO expectations.

The role also covers scheduling, patient registration and dispute resolution, phone coverage, insurance verification and referrals, and staying current with hospital and HR policies.

Qualifications

• Minimum of four (4) years of previous secretarial/administrative work experience in an office setting.
• Experience with Microsoft Office applications and e-mail/calendaring.
• Ability to work in a fast-paced environment; proactively resolve problems with minimal supervision.

Responsibilities

• Assists with budget planning and monitoring expenditures.
• Processes accounts receivable and resolves vendor discrepancies.
• Maintains personnel files per JCAHO expectations and reports hazards.
• Schedules appointments and registers patients; answers phones and verifies insurance.
• Coordinates recruitment activities and interviews for applicants.
• Manages multiple physician calendars and travel arrangements for new recruits and faculty members.

Skills

Communication skills

Time management

Education

High School Diploma or equivalent

Associate Degree in Business or related field

Tools

Microsoft Office

Email/Calendaring

Job description

Virginia Commonwealth University Health Systems seeks an Administrative Staff Specialist to handle secretarial tasks for the department, including budget monitoring, accounts processing, vendor inquiries, and maintaining personnel files in line with JCAHO expectations.

The role also covers scheduling, patient registration and dispute resolution, phone coverage, insurance verification and referrals, and staying current with hospital and HR policies.