Healthcare Administrative Coordinator: Scheduling Front Desk

Peak Performance Physical Therapy, PLC; Lansing (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Peak Performance Physical Therapy is seeking an organized administrative professional to manage PCC schedules, provide cross-location coverage, and train new staff. The role supports patient services and record accuracy across multiple clinic sites.

You will work with an Administrative Manager to ensure smooth operations, strong internal controls, and effective communication with patients and healthcare providers in a fast-paced environment.

Qualifications

• High school diploma or GED.
• 2+ years of experience working in a healthcare setting is strongly encouraged.
• Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Excellent organizational, time management, and communication skills.
• Ability to work in a fast-paced environment and adjust priorities quickly when necessary.
• Ability to work independently while also collaborating effectively with a team.

Responsibilities

• Plan and manage work schedules for PCCs including assigning shifts and scheduling time off.
• Provide coverage for PCCs across clinic locations during PTO and absences to ensure continuity of front desk operations.
• Assist in training new PCCs on policies, procedures, and software systems.
• Conduct regular training sessions on changes in protocols and workflows.
• Work with Administrative Manager to maintain internal controls and procedures.
• Develop relationships with patients, families, and medical providers for coordination of care.
• Assist in maintaining patient records to ensure accuracy and regulatory compliance.
• Collaborate with Administrative Manager to identify areas for improvement and implement changes.

Skills

Excellent organizational skills

Time management

Communication skills

Team player

Adaptable / flexible

Independent worker

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Peak Performance Physical Therapy is seeking an organized administrative professional to manage PCC schedules, provide cross-location coverage, and train new staff. The role supports patient services and record accuracy across multiple clinic sites.

You will work with an Administrative Manager to ensure smooth operations, strong internal controls, and effective communication with patients and healthcare providers in a fast-paced environment.