Patient Care Coordinator — Fast-Paced Front Desk & Scheduling

Professional Physical Therapy; Harvard (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly performance bonus

Medical insurance

Dental insurance

Vision insurance

STD/LTD

Hospitalization insurance

Accident insurance

Life insurance

401k with employer match

Employee assistance program

Employee discounts

Employee referral program

Paid time off (PTO)

Job summary

Professional Physical Therapy is seeking a compassionate Patient Care Coordinator to be the first point of contact for patients. You will ensure a smooth patient experience while delivering exceptional customer service.

The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced environment. Benefits include comprehensive insurance, retirement plan, and paid time off.

Qualifications

• High school diploma or equivalent required.
• Experience in a customer service or administrative role, preferably in healthcare.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask and work in a fast-paced environment.
• Proficient computer skills and ability to learn new software.

Responsibilities

• Greet and check in patients, ensuring accurate and complete information.
• Collect copays and patient balances as needed.
• Manage appointment scheduling.
• Answer phone calls and respond to inquiries or direct to appropriate department.
• Update patient information and maintain records.
• Assist with data entry and other administrative tasks.

Skills

Interpersonal skills

Communication skills

Attention to detail

Multitasking

Computer proficiency

Education

High school diploma or equivalent

Job description

Professional Physical Therapy is seeking a compassionate Patient Care Coordinator to be the first point of contact for patients. You will ensure a smooth patient experience while delivering exceptional customer service.

The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced environment. Benefits include comprehensive insurance, retirement plan, and paid time off.