Medical Front Desk Coordinator | Patient Care & Scheduling

BrightSpring Health Services; Irving (TX); On-site; USD 35,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Daily pay option

Disability insurance

Life insurance

Paid time off

401(k) plan

FSA

Employee discounts

Tuition reimbursement

Job summary

Pate Rehabilitation is seeking an Administrative/Clerical professional to support the front desk and billing processes across locations. You will greet patients, schedule appointments, verify insurances, and handle payments while maintaining accurate records.

The role emphasizes excellent communication, organization, and a professional customer service mindset in a health care setting.

Qualifications

• High School diploma or GED required.
• Prior administrative experience in health care environment preferred.
• Excellent interpersonal communication skills.
• Professional appearance and stellar customer service.
• Detail oriented, organized with strong data-entry skills.

Responsibilities

• Welcomes patients and visitors by greeting them, in person or on the telephone.
• Verifies insurances and obtains authorization from insurance companies.
• Schedules patient appointments and registers patients.
• Collects copays at the time of each appointment and handles co-payment deposits.
• Performs credit card transactions and maintains patient account balances.
• Works with electronic medical records and handles office tasks.
• Orders office supplies and completes billing and payroll data entry.
• Manages front desk coverage by scheduling breaks and lunches.

Skills

Interpersonal skills

Customer service

Data entry

Attention to detail

Education

High School diploma or GED

Prior administrative experience in health care environment

Tools

Electronic Medical Records

Job description

Pate Rehabilitation is seeking an Administrative/Clerical professional to support the front desk and billing processes across locations. You will greet patients, schedule appointments, verify insurances, and handle payments while maintaining accurate records.

The role emphasizes excellent communication, organization, and a professional customer service mindset in a health care setting.