Clinic Administrative & Scheduling Assistant

Peak Performance Physical Therapy; Lansing (MI); On-site; USD 28,000 - 34,000; Full time

Job summary

Peak Performance Physical Therapy in Lansing, MI is seeking an Administrative Assistant to work with Patient Care Coordinators (PCCs) and manage front desk scheduling across clinics. The role supports PCC duties while ensuring streamlined patient services and scheduling efficiency.

You will train new PCCs, keep staff updated on clinic protocols, and help maintain patient records with regulatory compliance. This position emphasizes teamwork and meticulous office operations.

Qualifications

• High school diploma or GED is required.
• 2+ years of experience in a healthcare setting is strongly encouraged.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent organizational, time management, and communication skills.
• Ability to work in a fast-paced environment and adjust priorities quickly.
• Ability to work independently while collaborating effectively with a team.

Responsibilities

• Plan and manage work schedules for PCCs including shifts and time off.
• Provide coverage for PCCs across locations during PTO and absences.
• Assist in training new PCCs on clinic policies and software systems.
• Conduct regular training to keep PCCs updated on changes in protocols and workflows.
• Help establish and maintain internal controls, standards, and procedures.
• Develop and maintain relationships with patients, families, and medical providers to ensure coordination of care.
• Assist in maintaining patient records and documentation for accuracy and compliance.
• Collaborate with the Administrative Manager to identify areas for improvement.

Skills

Organizational skills

Time management

Communication skills

Teamwork

Healthcare experience

Education

High school diploma or GED

Tools

MS Office

Job description

Peak Performance Physical Therapy in Lansing, MI is seeking an Administrative Assistant to work with Patient Care Coordinators (PCCs) and manage front desk scheduling across clinics. The role supports PCC duties while ensuring streamlined patient services and scheduling efficiency.

You will train new PCCs, keep staff updated on clinic protocols, and help maintain patient records with regulatory compliance. This position emphasizes teamwork and meticulous office operations.