Healthcare Administrative Coordinator: Operations & Scheduling

Tufts Medicine; Boston (MA); On-site; USD 34,000 - 42,000; Full time

Job summary

Tufts Medicine seeks an administrative coordinator to provide organizational support, reporting, and day-to-day operations for assigned programs. You will help plan and implement health services, assemble resources, and serve as liaison for internal and external communications to ensure quality care.

The role involves coordinating workflow, budgeting, scheduling, and maintaining records, with a focus on improving service outcomes and regulatory compliance.

Qualifications

• Two (2) years’ administrative experience.
• Excellent customer service and interpersonal skills.
• Ability to prioritize work and be flexible with work assignments.

Responsibilities

• Collaborates with leadership to continuously improve service outcomes that impact patient comfort.
• Oversees day to day functions related to service area including budget, payroll, staffing, scheduling, front desk operations, revenue capture, and authorization for patients as needed.
• Acts as the first level go-to person for clerical needs of the program including timesheets, office supply, mail, and billing of contractors.
• Develops, prints and disseminates program fliers and family education packets; manages daily administrative tasks.
• Coordinates staffing pattern based on volume and needs to ensure uninterrupted patient care.

Skills

Administrative experience

Healthcare admin

Bilingual

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Tufts Medicine seeks an administrative coordinator to provide organizational support, reporting, and day-to-day operations for assigned programs. You will help plan and implement health services, assemble resources, and serve as liaison for internal and external communications to ensure quality care.

The role involves coordinating workflow, budgeting, scheduling, and maintaining records, with a focus on improving service outcomes and regulatory compliance.