Healthcare Administrative Coordinator (Hybrid)

24 Hour Home Care - Caregiver Division; El Segundo (CA); Hybrid; USD 32,000 - 33,000; Full time

Job summary

24 Hour Home Care - Caregiver Division in El Segundo is seeking an Administrative Coordinator to deliver administrative and operational support for the Community Supports division. You will assist with timekeeping, payroll, billing, and handling inquiries related to long-term care insurance and funded partners, while ensuring compliant service delivery.

The role is hybrid, requiring 1x monthly office visits in El Segundo, and is temporary in nature.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Experience managing a high volume of customer calls is advantageous.
• Proficiency with Microsoft Office, including Access, Word, Excel, and Outlook.
• Experience with Salesforce or other CRM systems.
• Bilingual Spanish preferred.
• Reliable internet service required.

Responsibilities

• Serve as primary liaison for long-term care insurance and funded partners, supporting claims, authorizations, invoices, compliance requirements, care notes, and related submissions.
• Process high-volume electronic timekeeping records and support weekly payroll and billing deadlines.
• Track and resolve timekeeping issues, including corrections, stop payments, short pay, time-off requests, direct deposit enrollment, and wage and hour compliance.
• Respond to customer inquiries across phone, chat, text, and email, providing timely resolution for payroll, billing, authorization, and service-related requests.
• Partner with Operations teams to resolve billing and payroll errors, complete audits, and address customer needs.
• Run recurring reports and audit member utilization, authorizations, and health plan verification information.
• Maintain confidentiality and ensure appropriate handling of protected health information in accordance with HIPAA and company policies.

Skills

Communication

Data analysis

Time management

Attention to detail

Problem solving

Organization

Judgment

Goal oriented

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Salesforce

Job description

24 Hour Home Care - Caregiver Division in El Segundo is seeking an Administrative Coordinator to deliver administrative and operational support for the Community Supports division. You will assist with timekeeping, payroll, billing, and handling inquiries related to long-term care insurance and funded partners, while ensuring compliant service delivery.

The role is hybrid, requiring 1x monthly office visits in El Segundo, and is temporary in nature.