Hybrid Healthcare Admin Coordinator - Payroll & Billing

24 Hour Home Care - Corporate Division; El Segundo (CA); Hybrid; USD 32,000 - 33,000; Full time

Job summary

24 Hour Home Care - Corporate Division in El Segundo, CA, is seeking an Administrative Coordinator to support the Community Supports division, handling timekeeping, payroll, billing, and HIPAA-compliant data handling.

You will respond to customer inquiries via phone, chat, text, and email, coordinate with Operations to resolve billing issues, run reports, and ensure accurate service delivery in a fast-paced hybrid environment.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Experience handling a high volume of customer calls is preferred.
• Proficiency with Microsoft Office (Access, Word, Excel, Outlook).
• Experience with Salesforce or other CRM systems.
• Ability to work independently, manage deadlines, and maintain accuracy in a fast-paced environment.
• Reliable internet service required.

Responsibilities

• Serve as primary liaison for long-term care insurance and funded partners, handling claims, authorizations, invoices, and compliance.
• Process high-volume electronic timekeeping records and support weekly payroll and billing deadlines.
• Track and resolve timekeeping issues, including corrections and wage-hour compliance.
• Respond to customer inquiries across phone, chat, text, and email with timely resolution.
• Partner with Operations to resolve billing and payroll errors and complete audits.
• Run recurring reports and audit member utilization, authorizations, and health plan verification.
• Maintain confidentiality and HIPAA compliance.

Skills

Written and verbal communication

Problem solving

Data analysis

Time management

Sound judgment

Goal-oriented execution

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office

Salesforce

Job description

24 Hour Home Care - Corporate Division in El Segundo, CA, is seeking an Administrative Coordinator to support the Community Supports division, handling timekeeping, payroll, billing, and HIPAA-compliant data handling.

You will respond to customer inquiries via phone, chat, text, and email, coordinate with Operations to resolve billing issues, run reports, and ensure accurate service delivery in a fast-paced hybrid environment.