Healthcare Administrative Associate - Outpatient Clinics

Beth Israel Lahey Health (BILH); Needham (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health (BILH) in Needham, MA is seeking an experienced outpatient administrative assistant to support the chemotherapy clinics. You verify insurance eligibility, manage referrals and prior authorizations, and document in the electronic medical record.

You will assist physicians by answering calls, scheduling surgeries, and handling billing tasks while maintaining patient confidentiality. The role requires 3–5 years in a hospital or clinical setting, a high school diploma, and

Qualifications

• High School diploma or GED required.
• 3–5 years in hospital financial or clinical setting.
• Ability to work independently with minimal supervision.
• Strong teamwork and organizational skills.
• Proficient in English and Microsoft Office.
• Experience with electronic medical records (EMR) preferred.

Responsibilities

• Secures all required prior authorizations and documents in EMR.
• Completes forms including disability, back to work and FMLA for patients.
• Interviews patients or their representatives to verify information and collect emergency contacts.
• Secures referrals for outpatient clinic visits and documents in EMR.
• Prepares medical records and sets up peer-to-peer reviews for physicians as needed.
• Schedules patient surgeries and coordinates with hospital staff.
• Inputs physician billing charges into Meditech on a daily basis.
• Maintains physician calendars and types routine and complex correspondence.
• Performs check-in, registration, and verification of demographic and fiscal information; collects copayments.

Skills

Organizational skills

Multitasking

English communication

Customer service

Education

High School diploma or GED

Tools

Microsoft Office

Meditech

Job description

Beth Israel Lahey Health (BILH) in Needham, MA is seeking an experienced outpatient administrative assistant to support the chemotherapy clinics. You verify insurance eligibility, manage referrals and prior authorizations, and document in the electronic medical record.

You will assist physicians by answering calls, scheduling surgeries, and handling billing tasks while maintaining patient confidentiality. The role requires 3–5 years in a hospital or clinical setting, a high school diploma, and