Clinical Administrative Assistant to Physicians

Beth Israel Lahey Health; Boston (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Boston, MA seeks an Administrative Assistant to support physicians in clinical, academic, and research activities. You will manage front-line communications, scheduling, and patient records with confidentiality and professionalism.

Ideal candidates have a High School diploma or GED, 1–3 years of related experience, and proficiency with Microsoft Office; healthcare experience is preferred. This role emphasizes teamwork and accuracy in a busy healthcare setting.

Qualifications

• High School diploma or GED required; Associate's degree preferred.
• 1–3 years related work experience required.
• Experience with computer systems and Microsoft Office applications.

Responsibilities

• Answers and screens telephone calls and greets visitors.
• Updates patient information and schedules appointments.
• Prepares and maintains patient records and correspondence.
• Handles billing tickets and collects co-payments as needed.
• Manages calendars and prepares routine reports.
• Notifies patients of appointments and reminders.
• Obtains authorizations for radiology exams when needed.
• Maintains organization of mail and documents.
• Participates in process improvement initiatives.

Skills

Written communications

Oral communications

Customer service

Team work

Knowledge of policies

Education

High School diploma or GED

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health in Boston, MA seeks an Administrative Assistant to support physicians in clinical, academic, and research activities. You will manage front-line communications, scheduling, and patient records with confidentiality and professionalism.

Ideal candidates have a High School diploma or GED, 1–3 years of related experience, and proficiency with Microsoft Office; healthcare experience is preferred. This role emphasizes teamwork and accuracy in a busy healthcare setting.