Healthcare Admin Assistant II — Onsite (Future Remote)

Beth Israel Lahey Health, Inc.; Boston (MA); Hybrid; USD 44,000 - 59,000; Full time

Benefits offered by this job

On-site work

Job summary

Beth Israel Deaconess Medical Center in Boston, MA is seeking an Administrative Assistant II to support the Hematology Oncology Department. The role is full-time and on-site, 8:30am–5:00pm, with potential for a future shift to a hybrid arrangement.

Responsibilities include front-desk duties, scheduling, patient record management, and coordination of referrals and billing tasks. Requires 1–3 years of related experience and MS Office proficiency; healthcare exposure preferred.

Qualifications

• High School diploma or GED required; Associate's degree preferred.
• 1–3 years related work experience required.
• Experience with computer systems including MS Office applications (Outlook, Word, Excel, PowerPoint or Access).
• Healthcare experience preferred.

Responsibilities

• Answers and screens telephone calls; takes messages or directs calls to appropriate person.
• Greets and directs patients, families, visitors and staff; responds to requests promptly and accurately.
• Updates patient demographic and insurance information; obtains specialist referrals for appointments.
• Schedules patient appointments and coordinates ancillary appointments with other hospital staff.
• Prepares and maintains patient records; transcribes letters and notes for physicians.
• Notifies and reminds patients of scheduled appointments; obtains radiology authorizations as needed.
• Sorts, files, and distributes mail; participates in special projects and process improvements.

Skills

Written communications

Oral communications

Knowledge of procedures

Teamwork

Customer service

Education

High school diploma or GED

Associate's degree preferred

Tools

Microsoft Office

Job description

Beth Israel Deaconess Medical Center in Boston, MA is seeking an Administrative Assistant II to support the Hematology Oncology Department. The role is full-time and on-site, 8:30am–5:00pm, with potential for a future shift to a hybrid arrangement.

Responsibilities include front-desk duties, scheduling, patient record management, and coordination of referrals and billing tasks. Requires 1–3 years of related experience and MS Office proficiency; healthcare exposure preferred.