Clinical Admin Assistant II — Day Shift Impact

Beth Israel Lahey Health; Boston (MA); Presencial; USD 29.000 - 39.000; Jornada completa

Descripción de la vacante

Beth Israel Deaconess Medical Center in Boston, MA seeks an Administrative Assistant II to provide clinical practice support including scheduling, records management, and patient liaison duties. The role supports physicians across clinical, academic, and research activities, ensuring accurate data handling and courteous service.

The position requires 1–3 years of related experience, strong MS Office skills, and the ability to manage confidential information with professionalism and attention to

Formación

• High School diploma or GED is required; an Associate’s degree is preferred.
• 1–3 years of related administrative support experience.
• Experience with computer systems and MS Office applications, including Outlook, Word, Excel.

Responsabilidades

• Answer and screen telephone calls, take messages, and direct to appropriate staff.
• Update patient demographic and insurance information; schedule appointments.
• Coordinate and communicate ancillary appointments with hospital staff.
• Prepare and maintain patient records; handle confidential information appropriately.
• Collect co-payments; process billing tickets and reconcile end-of-day collections.
• Maintain physicians’ schedules and calendars; type and transcribe documents.
• Notify and remind patients of scheduled appointments via letters or calls.
• Obtain radiology authorization as needed; manage mail and correspondence.
• Participate in special projects and process improvement initiatives.

Conocimientos

Written communications

Oral communications

Customer service

Educación

High School diploma or GED

Associate’s degree preferred

Herramientas

Microsoft Office

Descripción del empleo

Beth Israel Deaconess Medical Center in Boston, MA seeks an Administrative Assistant II to provide clinical practice support including scheduling, records management, and patient liaison duties. The role supports physicians across clinical, academic, and research activities, ensuring accurate data handling and courteous service.

The position requires 1–3 years of related experience, strong MS Office skills, and the ability to manage confidential information with professionalism and attention to