Clinical Administrative Assistant - Hematology Oncology

Beth Israel Lahey Health; Boston (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking an Administrative Assistant II to support the Hematology Oncology Department at BIDMC in Boston, MA. This full-time, on-site role runs Monday through Friday, 8:30am–5:00pm, with potential for future partial remote work.

The candidate will provide clerical and clinical support, manage calendars, schedule patient appointments, handle billing tasks, and assist physicians with records and correspondence. Strong communication and confidentiality are essential.

Qualifications

• High School diploma or GED required; Associate's degree preferred.
• 1–3 years related work experience required.
• Experience with computer systems including web-based applications and some Microsoft Office applications (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Answers and screens telephone calls; greets patients and visitors and directs to appropriate staff.
• Updates patient demographic and insurance information; schedules appointments and coordinates ancillary services.
• Prepares and maintains patient records; handles confidential information with discretion.
• Collects co-payments; coordinates billing tickets and reconciles daily collections.
• Maintains physicians' schedules; types correspondence and assists with clinical computer systems.
• Notifies and reminds patients of appointments via letters or calls; obtains radiology authorization as needed.
• Sorts and distributes mail; participates in special projects and process improvements.

Skills

Written Communications

Oral Communications

Team Work

Customer Service

Knowledge

Education

High School diploma or GED

Associate's degree

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health is seeking an Administrative Assistant II to support the Hematology Oncology Department at BIDMC in Boston, MA. This full-time, on-site role runs Monday through Friday, 8:30am–5:00pm, with potential for future partial remote work.

The candidate will provide clerical and clinical support, manage calendars, schedule patient appointments, handle billing tasks, and assist physicians with records and correspondence. Strong communication and confidentiality are essential.