Healthcare Account Manager - PBM Client Lead

CVS Health; Manchester (NH); On-site; USD 44,000 - 102,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Job summary

CVS Health in Manchester, NH, is seeking an Account Manager to be the primary client contact for PBM operations, coordinating with internal teams to deliver client requests with accuracy and professionalism.

You will manage issue tracking, drive solutions, and ensure deadlines and client guarantees, with travel up to 20%. Bachelor’s degree required; 40 hours weekly; base pay range includes comprehensive benefits.

Qualifications

• 4 years of experience in a client services-based environment or previous account management experience.
• Excellent organizational skills.
• Excellent verbal and written interpersonal communication skills.
• Strong problem solving and critical thinking skills.
• Able to be on camera for meetings with reliable attendance.

Responsibilities

• Account management: act as the client’s main point of contact and oversee day-to-day PBM operations.
• Coordinate with cross-functional internal teams to ensure timely and accurate delivery of client requests.
• Track issues, drive practical and creative solutions, and provide routine updates to clients.
• Ensure deadlines and client performance guarantees are met and travel as needed.

Skills

Client services

Organization

Communication skills

Problem solving

Video/virtual meetings

Education

Bachelor's Degree

Job description

CVS Health in Manchester, NH, is seeking an Account Manager to be the primary client contact for PBM operations, coordinating with internal teams to deliver client requests with accuracy and professionalism.

You will manage issue tracking, drive solutions, and ensure deadlines and client guarantees, with travel up to 20%. Bachelor’s degree required; 40 hours weekly; base pay range includes comprehensive benefits.